If you do not, go here to learn how how to obtain your track it. Apr 07, 2015 cris is the principal product manager and marketing manager for track it. Bmc client management automates management of your it assets to help control costs, maintain compliance, and reduce financial risks. The contract manager and software asset manager create software contracts, add. If you are using a home grown solution or a freeware solution and just need something solid, reliable and affordable to help you get your help desk under control, try trackit. Several enhancements have been added to release 11. This license portal is only for downloading licenses for trackit. If you have questions about licenses or license keys, refer to requesting licensing and password support. Full featured, easy to deploy, easy to use and costeffective, trackit. Bmc delivers modern, intelligent itsm solutions that are fast, accurate, and cost effective, whether you want to. Full featured, easy to deploy, easy to use and costeffective, track it. Asset management module, software license management helps you keep track of and report on the number and type of software licenses owned and utilised within your.
Seamlessly automate processes and effectively manage clients with bmc client management 12. Its worth considering for asset management if your business. Bmc trackit free download free software download for. Change management, software license management, knowledge management, enduser self service web portal, it. Web components are installed on a server other than where trackit. Numara software has been integrated into the bmc it service management portfolio. The knowledge management module is used to build a database of known issues and their general solution.
Im in the process of setting up the software license management module to. If you are using a home grown solution or a freeware solution and just need something solid. Click on the product updates pod and select license update. Implementing software license management bmc documentation. Software license management, or slm, is part of overall software asset management sam capability and involves the process of reducing, documenting, and controlling total it costs. In addition, since it has mobile access, tech are easily able to update the status of their tickets in real time as they complete them out in. Software license management slm explained bmc blogs. The actual developer of the software is bmc software. It service management itsm and help desk software with asset management for small to medium sized businesses. It help desk software includes helpdesk, work order ticket tracking, automatic email to work order. Bmc ttrackit brings together everything you need to deliver a great it help desk service and gain better control of your it environment. In october 2015, i went to the bmc headquarters in houston, texas and took a 3day class which, after passing an exam, gave me the title of bmc accredited administrator for the trackit.
Single access point for all help desk and asset management activities with rapid time to value and low cost of ownership. The platform is equipped with a keyword searchable known issue. Bmc offers saasbased and onpremise software and services in areas including cloud computing, it service management, automation, it operations, and mainframe. Managing software licenses with bmc remedy asset management. A software license management tool when you need it most. Software license management helps you keep track of and report on the number of software licenses owned and utilised within your organisation. It departments manage a wide variety of assets both in the physical and software spectrum, but there are plenty of other kinds of assets a company. Free to try bmc software windows server 20087810 version 2019 r1. Cris is the principal product manager and marketing manager for trackit. Licenses and software you should already have a bmc account to access license files and software.
Most it managers would agree that understanding and managing their assets is one of the biggest challenges they. For compliance calculations, you can get data from an bmc remedy ar system form, in. The software license management lifecycle, as described in the software lifecycle, is implemented as described in the following table. Change management, software license management, knowledge management, enduser self service web portal, it purchasing. Help desk is designed specifically with the needs of small to midsized organizations in mind. Asset management module, software license management helps you keep track of and report on the number and type of software licenses owned and utilised within your organisation. In short, slm is a plan to help you monitor and maintain all your organizations various software licenses. In fact, over 50,000 customer sites worldwide have installed a trackit. Developed for small to mediumsized businesses, trackit. It is automatically updated when the knowledge article is modified. It departments manage a wide variety of assets both in the physical and software spectrum, but there are plenty of other kinds of assets a company might need. Bmc stock was originally traded on nasdaq under the symbol bmcs and on the new york stock exchange with symbol bmc, but the. Tracking inventory is more than just gathering a list of all computers, software and servers. It s worth considering for asset management if your business.
Aug 10, 2016 inventory and software license management. Bmc delivers modern, intelligent itsm solutions that are fast, accurate, and cost effective, whether you want to operate in the cloud, in a hybrid model, or in your own data center. The modulestructured software offers everything you need for managing your it help desk starting from knowledge base solutions to software license management. Download a free trial version today and use it for 30 days risk free. Trackit it help desk software for small to midsize businesses. Seamlessly automate processes and effectively manage. If you are using a bladelogic product version prior to 8. We use it to keep track of our day to day requests for support by all of our users and also use it. It help desk software includes helpdesk, work order ticket tracking, automatic email to work order conversion, knowledge management, service level management, asset management, change management, software license management, mobile device access, enduser selfservice and more. If you have questions about licenses or license keys, refer to requesting licensing and. Never waste money buying software licenses you dont need or worry about fines or penalties. You should already have a bmc account to access license files and software. Gain control over your software licensing costs and get access to instant and accurate license information. Jun 06, 2012 software asset management is a practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization.
How to download and apply software and licenses for trackit. Software asset management is a practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an. It help desk software includes everything you need for it help desk, asset and change management. Oct 01, 2015 asset management software bmc track it. Bmc trackit download numara software was a software company based in tampa, florida which made it service and asset management software, targeted at network management and. For compliance calculations, you can get data from an bmc remedy ar system form, in addition to data stored in bmc atrium cmdb.
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