Explore marketing projects for mba pdf, marketing projects, advertising project topics or ideas, sales based research projects, latest synopsis examples, samples, structure abstract, base papers, source code, thesis ideas, phd dissertation for mba students, reports in pdf, doc and ppt for final year mba, diploma, bsc, msc, btech and mtech students for the year 2015 and 2016. May 08, 2019 customer satisfaction towards reliance jio this summer training project report is based on the telecom sector as the telecom sector is growing at a very good pace. Kranthi kumar 3 1assistant professor, itm business school, warangal, india 2,3pgdm student, itm business school, warangal, india abstract the purpose of the study is to analyze the. This project titled on customer satisfaction towards reliance jio is being conducted to identify factors and provide revolutionary 4g lte coverage and highspeed wifi. Internal customer satisfaction, project report mba internal. Project on customer satisfaction towards airtel sample. Limitations of the study the study has been conducted only in thiruvananthapuram city. This research paper a study on customer satisfaction on using reliance 4g jio service in vallam thanjavur district is carried out with an objective to identify the customer satisfaction on reliance jio sim services in thanjavur district and to find out the customers satisfaction towards using the jio 4g services. Customer satisfaction level of prepaid subscribers of airtel. Relationships have proved to be the central element in the success of business since time immemorial. M 11 his study entitled on a study on customer satisfaction towards bsnl with special reference to the city of coimbatore focuses to know whether customer receive the service in time and is it. A study on customer satisfaction towards airtel money a.
Employee satisfaction and growth analysis tata steel, jamshedpur 1047. Through the interpretation the study helps to provide a. Out of the various network providers airtel stands first in providing 4g services in india. The three months of internship program at airtel bangladesh limited gave me the. Airtel a study of consumer satisfaction on airtel studymode. Airtel a study of consumer satisfaction on airtel bartleby. To analyze the consumers perception towards airtel 4. Project on customer satisfaction towards airtel essay example. A study on customer awareness and preference towards prepaid airtel mobile internet service in coimbatore city dr s. To create interest as well as find out the potential new consumers 3. Table 4 ttest for significant difference between male and female respondents with respect to the factors of customer satisfaction. Each report is customized to the individual organization highlighting the.
Therefore, it can be inferred from the table that the customers have high expectation whereas. Airtel, 11% of the respondents preferred dish tv, 7% of. The primary objective of this study is to find out the consumer preference and satisfaction towards laptops with special reference to dharampuri. Every firm is expected to maximize the satisfaction in order to get more market share and profit. Narender singh bhandari bba semestervi enrollment no 000000000 lingayas lalita devi institute of. Pdf customer satisfaction is the degree of satisfaction provided bythe. Customer, satisfaction, growing, telecom, services 1.
The study was carried out from 1st may to 30th june 2015. I chose to spend my maximum time at customer service desk csd so as to understand the customer psyche because csd was the place where all the queries used to come and get. A study on customer satisfaction towards airtel network. A study on customer satisfaction on airtel essay 9386 words.
Airtel is the worlds third largest mobile telecommunications company with over 261 million subscribers across 150 countries as of august 2012. This paper states the customer satisfaction towards airtel 4g. To find out the customer satisfaction towards airtel and vodafone services at avadi. To know the company performance in different department on customer feedback. A project report on customer satisfaction towards depository. Customer satisfaction towards telcommunicat ion service provider a study o n reliance j io dr.
This is a research report on project report on customer satisfaction on mobile service provider networks by aditi shah in others category. Major project report on study of customer satisfaction towards airtel submitted in partial. The various statistical tools were applied to interpret the data. A study on customers satisfaction of airtel mobile phone. Review of literature on customer satisfaction towards airtel. The company is also implementing a submarine cable project connecting. Airtel has gsm network in all countries in which it operates, providing 2g, 3g and 4g services depending upon the country of operation. Project report on effectiveness of customer relationship management at airtel. Project on customer satisfaction towards airtel essay. To understand the awareness of airtel products among consumers in the market.
Hence, the present study was undertaken with an objective to compare the perception and customer satisfaction towards quality of services provided by the public and private sector banks. Each day was a new challenge to face and proceed towards completion of the project. Finding the right way for a company depends on understanding your customer and on having a clear vision of the role that customer satisfaction is to play in the strategy. A project report on understanding the consumer satisfaction towards airtel broadband service by babasab patil karisatte. To obtain the customer satisfaction levels on airtel. To study on customer satisfaction toward vodafone mobile service. A study on customer satisfaction towards airtel with. The study involves in analyzing the satisfaction of customer towards jio network and the data is collected from. A study on customer satisfaction towards airtel with special.
Major project report on study of customer satisfaction towards airtel submitted in partial fulfillment of the requirements for bba general programme of guru gobind singh indraprastha university, delhi submitted by. To know the satisfaction level of consumers towards airtel products and services. Essay about airtel a study of consumer satisfaction on airtel. Interacting with the customers understanding there problems and trying to short them out. It gives me immense pleasure in presenting the internship report on customer satisfaction level of prepaid subscribers of airtel bangladesh limited which was assigned to me as a partial fulfillment of the bba program. A project report on customer satisfaction survey of maruti.
Technological advancement in the mobile communication is attracting a wide range of users. Customer satisfaction towards reliance jio network r. A study on customers satisfaction towards dth service in. Jio sim is more compatible to most of the apps than other sim cards makes in to penetrate in to the market. This project titled on customer satisfaction towards reliance jio is being conducted to identify factors and provide revolutionary 4g lte coverage and highspeed wifi services of reliance jio. The purpose of this study is to compare customer satisfaction towards airtel and vodafone services in coimbatore and nilgiris district. Jayaraman2 1department of commerce, sri vidya mandir arts and science college, india 2department of economics, periyar university, india abstract the entitled customer satisfaction towards reliance jio sim with. So this study wants to find the customer satisfaction towards jio services. Though there are more number of service providers in the market, airtel is playing a vital role in attracting a huge number of customers through the advancement towards 4g services. M 11 his study entitled on a study on customer satisfaction towards bsnl with special reference to the city of coimbatore focuses to know whether customer receive the service in time and is it fulfilling their needs to desired levels.
Customer satisfaction can be defined in many different ways. A study on customer satisfaction on airtel essay example. To study the level of customer satisfaction towards bajaj a project report submitted to the. A study on customers satisfaction towards dth service in gobichettipalayam town. Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Airtel customer satisfaction free download as word doc. To study the customer satisfaction with regard to the net work, call center, clarity and the billing system to know the company performance in different departments on customer feedback. Project report on customer satisfaction on mobile service. Customer is the king, this is all the more apt for todays business environment where, all other factors remaining more or less constant, it is the value addition to the customer that is making all the difference. Airtel customer satisfaction telephone marketing scribd.
Four years later, when the company offered icici banks shares to the public, icicis shareholding was reduced to 46%. Search and upload all types of project report on customer satisfaction on mobile service provider networks projects for mbas on. The frame work through which the various components of a research project are brought. Airtel a study of consumer satisfaction on airtel 4474 words 18 pages. The project entitled a study on customer satisfaction of airtel mobile network in chennai is carried out with an objective to determine the consumer preference and satisfaction. The project entitled a study on customer satisfaction towards airtel in dharampuri district is carried out with an objective to determine the consumer preference and satisfaction. Apr 25, 2019 to study on customer satisfaction toward vodafone mobile service. Nivetha5 1hod, commerce ua day, psg college of arts and science, coimbatore 2, 3, 4 iii b. This research paper a study on customer satisfaction on using reliance 4g jio service in vallam thanjavur district is carried out with an objective to identify the customer satisfaction on reliance jio sim services in thanjavur district and to find out the customers satisfaction towards using. Balance sheet is a statement of the financial position of an enterprise at a particular point of time. The primary objective of this study is to find out the consumer preference and satisfaction towards laptops with special reference to. Customer satisfaction towards telcommunicat ion service. Customer satisfaction towards reliance jio this summer training project report is based on the telecom sector as the telecom sector is growing at a very good pace.
May 09, 2016 study of customer satisfaction on airtel 1. Attitudes and opinion of consumer towards electronic productsa study on lg electronics in delhi region 1045. Project report on customer satisfaction pdf download. For example, a focus on customer satisfaction can work alongside existing segmentations to support. The project entitled a study on customer satisfaction towards airtel in dharampuri district is carried out with an objective to determine the consumer. The study undertaken at ranipet, convenience sampling was adopted. Review of literature customer satisfaction is one of the major determinants of performance and. To study on customer satisfaction toward vodafone mobile. Assaari and karia1 2000 in their paper titled, churn management towards customer satisfaction. Abstract this paper have prepared to study on how consumer satisfied on using airtel network. A study on customer satisfaction on airtel 9400 words. Out of the various network providers airtel stands first.
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